Screenshot protection in the mobile app
The SmartMail mobile app prevents screenshots and hides email content in the phone's "recent apps" preview. This protection prevents someone who picks up the phone from reading the last viewed email without opening the app. The protection is on by default in all organizations and is managed by DBLinx.
- Administrator
- Mobile app users
What is screenshot protection in the mobile app?
Prevents screenshots of the SmartMail mobile app and hides email content in the phone's "recent apps" preview. Who can do this: Administrator; Mobile app users. This protection prevents someone who picks up the phone from reading the last viewed email without opening the app. The protection is enabled by default in all organizations and is managed by DBLinx.
What protection does
- Screenshot
- Screenshots are blocked while the app is open.
- Recent apps preview
- SmartMail's content is hidden in the phone's app switcher screen.
- Who manages it
- Protection is managed separately by DBLinx for each mobile app and applied the same way across all organizations. An organization administrator does not need to change any settings.
Making sure protection is working
Request users to upgrade the SmartMail mobile application to the latest version.
Close and reopen the app; the setting is read every time the app starts.