I cannot take a screenshot
If your company has enabled screenshot protection, SmartMail screens cannot be captured; this is not a fault.
- Any user who has signed in to the app
What is "I cannot take a screenshot"?
If your company has enabled screenshot protection, SmartMail screens cannot be captured; this is not a fault. Who can do this: Any user signed in to the app.
Why it happens
Screenshot protection is enabled or disabled by your organization's administrator. When active, screenshots and screen recordings appear black; SmartMail content is also not shown in the list of recent applications.
If protection needs to be turned off, contact your administrator.