Demo Buy

Undoing a send in the mobile app

After you press Send, the email is not sent for a short time; if you change your mind during this time, you can undo the send and return to editing.

  • Any user who has signed in to the app

How to undo a send in the mobile app?

After you press Send, the email is not sent for a short time; if you change your mind during this time, you can undo the send and return to editing. Who can do this: Any user signed in to the app. When the time is up, the email is sent and the preview closes. If you leave the app while the time is running out, the timer stops; when you return, you still have at least a few seconds to undo.

To undo

  1. Write the email and tap Preview and Send.

  2. In the preview, select the period from the Undo period row 1. Your selection is stored on the phone.

  3. Tap Send. The bottom bar shows the time remaining and the Undo button 2.

  4. If you tap Undo before the time expires, the email is not sent and you return to the compose screen 3.

  5. If you do not want to wait, tap Send now; the email is sent immediately without waiting for the delay 4.

Send preview: undo delay selection
  1. 1Undo period
Android application with demo data.
Undo banner: remaining time, Undo and Send now
  1. 2Time remaining
  2. 3Undo
  3. 4Send now
Android application with demo data.
Result The mail is sent when the time is up and the preview closes.
Note If you leave the app while the timer is running out, the counter stops; when you return, you still have at least a few seconds to undo. During this time, the back button does not close the screen.
Attention The undo period does not apply to scheduled emails or emails sent for approval.
Tip If you select Off for the duration, the email is sent immediately.

Related pages