Blacklisting or whitelisting senders
An administrator adds a domain or a single address to the allowlist or blocklist on the Sender rules screen of SmartMail Management. Emails from a sender on the allowlist are never quarantined; those on the blocklist go straight to quarantine. The rules apply to the whole organization.
- Administrator (permission to manage mailboxes)
How do I blacklist or whitelist senders?
The administrator adds a domain or a single address to the allowlist or blocklist on the Sender rules screen of SmartMail Management. Who can do this: Administrator (permission to manage mailboxes). The rule is added to the table; who added it and when it was added are shown. Emails from a sender on the allowlist are never quarantined; those on the blocklist go directly to quarantine.
Adding a rule
Open Sender rules from the left menu.
In the box at the top, enter a domain (
ornek.com.tr) or an address ([email protected]) 1. If you enter a domain, the rule covers all emails from that domain; if you enter an address, it covers only that address.To trust the sender, click Add to allowlist 2; to send directly to quarantine, click Add to blocklist 3.
Removing a rule
In the row of the rule in the table, click Remove 4 and select Remove again in the confirmation.
- 1Domain or address
- 2Never quarantined
- 3Directly to quarantine
- 4Removes the rule