Setting a response date on an email

You set a date on an email you need to reply to; everyone who can see the mailbox receives a reminder before the deadline. If you want, the date is also added to your calendar.

  • Any user who has signed in to the app

How do I set a response date on an email?

You set a date on an email you need to reply to; everyone who can see the mailbox receives a reminder before the deadline. Who can do this: any user signed in to the application. A clock icon appears next to the email in the list and the email is added to the Awaiting reply list. If you want, the date is also added to your calendar. Open the email and tap Add reply date.

Steps

  1. Open the email and tap Add reply date 1.

  2. From the calendar that opens, select the day, then the time.

  3. The date you selected appears in the bottom sheet. If you also want the date added to your calendar, turn on the Add to calendar too switch; then tap Save.

Add Reply date button on reading screen
  1. 1Add reply date
Android application with demo data.

Changing or removing the date

  1. In an email with a date added, the date is shown on the button. Tap the button.

  2. In the window that opens, select Change date or Remove. If you remove the date, the item in your calendar is also removed.

Always add to calendar

  1. If you don't want to turn on the toggle every time, go to the Preferences card at the bottom of the calendar screen 2.

  2. Turn on the Always add reply deadlines to calendar switch. After that, the reply dates you set are added to your calendar automatically.

Preferences card on the Calendar screen: always add toggles for response times and follow-ups
  1. 2Always add
Android application with demo data.
Result A clock icon appears next to the email in the list and the email enters the Awaiting reply list.
Note A reminder is sent 1 hour before the deadline to everyone who can see this mailbox.
Note The Add to calendar too switch is off every time it opens. No item is added to your calendar unless you select it or enable it in Preferences.

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