If someone else is replying to the same email
When you reply to an email and a teammate is also replying at that moment, you get an alert so the same response is not sent twice.
- Any user who has signed in to the app
What is 'someone else is replying to the same email'?
If you are writing a reply to an email and a teammate is currently replying to the same email, you will be warned; this prevents the same answer from being sent twice. Who can do this: Every user logged into the application. The warning does not prevent sending. Open an email and tap Reply. If someone else is currently replying to the same email, a yellow warning will appear below the recipient fields: name and Do not send the same answer twice.
To see the warning
Open an email and tap Reply.
If someone else is replying to the same email at the same time, a yellow warning appears below the recipient fields: it shows their name and Do not send the same reply twice. 1.
Talk to your teammate or open the email and check who has taken it on in the work tracking.
- 1Teammate who wrote the reply