Secure send (password-protected link)

In Secure sending, the content and attachments of the email do not go to the recipient's mailbox. Only a link is sent to the recipient; they open the message with the password you send separately. The link expires in the number of days you choose, and you can revoke it at any time.

  • Every user with send permission in the mailbox

What is secure send (password-protected link)?

With secure send, the content and attachments of the email do not go to the recipient's mailbox. Who can do this: any user with send permission on the mailbox. The recipient opens the link, enters the password and reads the message; they receive attachments via short-lived download links. Only a link is sent to the recipient; they open the message with the password you send separately.

Steps

  1. Write the email as usual and click Preview and Send.

  2. In the preview, click Send securely 1, select the Validity period (1-30 days) and click Send with password-protected link 2. Secure sending does not support Bcc recipients; if Bcc is filled in, you will be asked to clear it first.

  3. Copy the password shown once on the screen and pass it to the recipient by phone or another channel.

Secure send in the sending preview: validity period selection; content and attachments open via a password-protected link
  1. 1Secure send
  2. 2Password-protected link
Secure sending in the sending preview, with demo data.
ResultThe recipient opens the link, enters the password and reads the message; they get attachments via short-lived download links. If the password is entered incorrectly five times, the link is locked for 15 minutes.

Tracking and recalling your sent emails

  1. From the My account menu, open Secure sent items.

  2. See each message's recipient, expiry date and how many times it was opened 1. To close a message immediately, click Revoke 2.

Secure sent items: recipient, expiry, number of opens and Recall
  1. 1Open count
  2. 2Recall
  3. 3Recalled
Secure sent items list, with demo data.
Tip A recalled message 3 and its attachments become inaccessible immediately; when the recipient opens the link, they see "The sender recalled this message". Do not send the password in the same email as the message.

Related pages