Editing mailbox permissions per person
An administrator uses the Permissions table on a person's card in the Assignments screen to define what that person can do in each mailbox. Nine permissions are turned on or off separately for each mailbox; the change is saved as soon as it is clicked.
- Administrator with assignment permission
How do you edit mailbox permissions per person?
The administrator determines what each person can do in each mailbox using the Permissions table on the person's card in the Assignments screen. Who can do this: An administrator with assignment permission. The nine permissions are turned on or off individually per mailbox; changes are saved as soon as clicked. To see who has access to a mailbox and with which permissions, click Access on the mailbox's card in the Email accounts screen; the dashboard opens filtered by that mailbox.
Steps
Open Assignments from the left menu and click Permissions on the person's card 1. A table opens below the card: rows are the person's mailboxes and columns are permissions 2.
Click the checkbox at the intersection of the mailbox and permission you want to change 3. The change is saved immediately; you do not need to save separately.
To remove a person's access to a mailbox entirely, click the × at the end of the row 4.
- 1Opens / closes the table
- 2Permission columns
- 3It is saved immediately when clicked
- 4Restores the mailbox
Meaning of permissions
- View
- Can view the email.
- Write
- Can write, send, and mark emails as read/unread.
- Etkt
- Can add and remove labels.
- Card
- Can quarantine and remove from quarantine.
- Delete
- Can move to trash.
- New
- Can regenerate the AI comment. This permission is not required to view the comment.
- Chat
- You can chat with AI about the email.
- Note
- Can add and delete notes. Notes are shared with the team.
- Dkkt
- It can attract another user's attention.