Demo Buy

Using notifications

In SmartMail, emails submitted for your approval, teammates calling you into an email, and upcoming response times are collected in the bell icon in the top bar. By enabling the browser's desktop notification, you can notice new emails even when the dashboard is in the background.

  • Each user

How to use notifications?

In SmartMail, emails submitted for your approval, teammates calling you into an email, and upcoming response times are collected in the bell icon in the top bar. Who can do this: Every user. When a new email arrives, the browser shows a notification with the sender and subject. By enabling the browser's desktop notification, you can notice new emails even when the dashboard is in the background.

Reading notifications

  1. Click the bell icon in the top bar 1. The number on the icon is the number of unread notifications.

  2. Click a notification to open the relevant email. To mark all as read, select Mark all as read 2.

Notifications menu: confirmation, alert, and response time notifications
  1. 1Notification chime
  2. 2Marks all as read
Notifications menu with demo data.

Desktop notification and new mail sound

  1. If the question "Do you want to receive desktop notifications when a new email arrives?" appears at the top of the dashboard, click Turn on and approve the browser's permission prompt.

  2. To turn the new email sound on or off, click your name in the top right and select New email sound 2.

My account menu: my active sessions, new mail sound, change my password, QR sign-in and sign-out
  1. 2Turn sound on / off
My account menu, with demo data.
Result When a new mail arrives, the browser shows a notification with the sender and subject. For a notification received while the dashboard is closed, the title shows the account that received the mail first, then the sender; the body shows the subject and the first lines of the mail.
FocusedDesktop notifications, new email sound and phone notifications only Focused Income for mails; newsletters and automatic notifications appear in the list but do not generate notifications.
Multiple tabsIf SmartMail is open in several tabs in the same browser, it plays the sound only once and shows a single notification for a new email. If you have allowed browser notifications and the dashboard is open in front of you at that moment, the dashboard plays the sound and the desktop notification appears silently. If the dashboard is in the background, the notification comes with its own sound. Because the phone is a separate device, it continues to receive its own notification.

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