Working with keyboard shortcuts
Keyboard shortcuts are used to navigate the email list without ever leaving the mouse. Shortcuts work only when you are not in a text field and no window is open; while typing, no key accidentally triggers an action.
- Every user with viewing permission in the mailbox
How do you work with keyboard shortcuts?
Keyboard shortcuts are used to navigate the email list without ever leaving the mouse. Who can do this: Any user with view permission on the mailbox. When navigating with j / k, the email opens immediately - it gives the same result as clicking from the list. Shortcuts work only when you are not in a text field and no window is open; while typing, no key accidentally triggers an action.
Shortcuts
- j — Go to the next email
- k — Go to the previous email
- e — Archive the open email
- u — Mark the open email as read / unread
- / — Focus the search box
- ? — Show the shortcut list
- Shift+F10 or the menu key — Open the context menu for the focused email or attachment; navigate the menu with the arrow keys, select with Enter, and close with Esc
Result When you navigate with j/k, the mail opens immediately - the same result as clicking it in the list.
TipWhen you click any text box (subject, search, reply area, note), shortcuts are automatically disabled; to enable them again, simply leave the text box.
While composing an email
- The new email window opens in the To field; when replying, the recipient is already set, so it opens directly in the compose area.
- Tab order: To → Subject → compose area → AI and template buttons → send. Shift+Tab goes back. Tab cycles within the window and does not move to the page behind.
- Use Ctrl+B, Ctrl+I and Ctrl+U for bold, italic and underline; the formatting buttons, Cc/Bcc and close button are not in the Tab order and are used with the mouse. Esc closes the window.