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Setting a reminder if no reply arrives in the mobile app

If you do not receive a reply to the email you sent within a certain time, you receive a reminder. You can set the reminder when sending or later.

  • Any user who has signed in to the app

How to set a reminder if no reply arrives in the mobile app?

If you do not receive a reply to the email you sent within a certain time, you receive a reminder. Who can do this: Any user signed in to the app. If a reply arrives within the time, the reminder closes automatically; if not, a No reply received notification appears and the email opens when you tap it. You can set the reminder when sending or later.

Set up while sending

  1. Write the email and tap Preview and Send.

  2. From the Remind me if there is no reply row, select the period 1: after 1 day, 3 days or 1 week.

  3. If you want the reminder time added to your calendar as well, turn on the Add to calendar too toggle that appears at the bottom.

  4. Tap Send.

Sending preview: remind if no reply selection
  1. 1Remind me if no reply
Android application with demo data.

Installing and removing later

  1. Open the email from the outbox and tap the Remind me if no reply button with the clock icon. In the panel that opens from the bottom, select the duration, optionally turn on the Add to calendar too toggle, and tap Save.

  2. To see configured reminders, go to Settings > Follow-up reminders 2.

  3. To remove a reminder, tap the trash icon on the row and confirm 3.

Follow-up reminders list: recipient, subject, time and status
  1. 2Reminder
  2. 3Remove
Android application with demo data.
Result If a reply arrives within the deadline, the reminder closes automatically; if not, a No reply received notification appears and tapping it opens the mail.
Note Reminders can only be set for sent emails; you can choose a time at least 1 hour and at most 60 days later.
Note The Add to calendar too switch is off by default each time. To always see follow-ups in the calendar, turn on Always add reply follow-ups to the calendar in the Preferences card on the calendar screen. When you remove the reminder, the calendar item is removed too.

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