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The email I sent for approval is not in the list

Because the email you submit for approval is not sent until it is approved, it does not appear in the Sent folder. These emails are listed with their statuses in the Sent by me tab of the Pending approvals section on the left.

  • User who submits the email for approval

The email I sent for approval is not in the list: what should I do?

Because the email you submitted for approval is not sent until it is approved, it does not appear in the Sent folder. Who can do this: the user who submitted the email for approval. These emails are listed, together with their statuses, in the Sent tab of the Pending approvals section on the left. If a reply you gave to an email has been submitted for approval, "The reply to this email is pending approval" appears above that email.

What to do

  1. Open Pending approvals on the left and switch to the Sent by me tab 1.

  2. Click the request 2 and read its status: Awaiting approval, Revision requested, Sent, Rejected or Cancelled.

  3. After the approved email is sent, it also appears in the Sent folder.

Pending approvals, Sent tab: emails you sent for approval, their statuses and the Cancel button
  1. 1Emails you sent for approval
  2. 2Status and history
Sent tab, with demo data.
TipIf a reply you gave to an email has been submitted for approval, the email says "The reply to this email is awaiting approval".

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