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AI

Understand emails without reading them, with AI

Summary, attachment analysis, classification, Q&A, writing assistance and translation.

AI summary
AI panel: email content summary, amount, due date and requested action as bullet points
7separate AI job
6automatically separated content type
30 languagestranslation
Summary

Read the summary before reading a long email

The summary is generated as soon as the email arrives and sits alongside the email.

  • Amount, due date and requested action at a glance
  • Summarize the conversation: the latest state of the thread
  • No need to write a rule
SmartMail content summary and attachment document card
Attachment analysis

Attachments turn into document cards without downloading

The attachment type is determined; parties, dates and amounts are written into separate fields.

  • Invoice, quote, contract, report, table, receipt, presentation
  • Domains are read from the document, not fabricated
  • Subtotal, VAT and grand total on separate lines
Interpretation of attachments: the invoice PDF's summary, parties, dates, amounts and table breakdown
Classification

Content type without writing a rule

First contact, invoice/payment, quote/tender, official, promotion, and update.

  • A filter independent of folders
  • “Invoices received this month” in one click
  • The administrator can write organization-specific instructions
Labels in the left column: content types and the organization's own labels
Chat

Ask a question about the mail

The reply is based on the content of that email and its attachments.

  • “How many days is the payment term?”
  • “Which is the most expensive item in this quote?”
  • Only mailboxes you have access to are read
Chat about the email: the user's question and an answer generated from the email content
Writing

Draft, improve and translate

A draft is generated from an instruction, written text is improved, and an email is translated into 30 languages.

  • One-click quick reply suggestions
  • On the writing screen, while writing
SmartMail compose window: AI-assisted drafting and improvement
Budget

Usage is clearly visible on the dashboard

The AI allowance is monthly; when the allowance runs out, AI operations stop together and resume in the new period.

  • Remaining entitlement is visible in the dashboard
  • A separate share can be assigned to a person
  • Security signals are independent of budget
Counters in the left column: storage usage and monthly AI budget, with renewal date
How to do it

Step by step

Summary & Details tab of the assistant panel: owner and status, sender, attachments, abbreviated content summary and separate warnings

Using the AI summary and additional analysis

  1. Open the mail and click the Summary & Metadata tab on the far right. The content summary explains in a few sentences what the mail wants; if it is long, it is shortened, and Show more reveals the full text. The AI's warnings about this mail are shown in full in a separate section below the summary.
  2. To have the summary regenerated, click Reinterpret. The new summary replaces the stored one.
  3. In the Attachments section, open the attachment card. The card contains document type, Parties, Dates, Amounts, Document information, Highlights and Action items.
  4. If attachments have not been processed, click … Analyse attachment with AI. To see the card's file, select Show file.
The entire document
Write with AI in the new email window: instruction field, adding instructions and Write button

Writing the email with AI

  1. Click Write with AI in the compose window.
  2. Write what you want entered in the field that opens, for example "notify that we postponed the meeting". To give multiple instructions, click Add after each one.
  3. Click Write. The text is written into the email body. If the subject is empty in a new email, the AI also suggests a subject and writes it to the Subject field. You can edit both as you wish.
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FAQs

What tasks does AI perform?

Mail and attachment summary, document card from attached documents, content type classification, security assessment, chat about the mail, writing assistance and translation into 30 languages.

Does AI read emails, and what happens to the data?

Email content is processed for classification, summarisation and security assessment. Each company's data is kept in its own separate database and is not shared with another company. AI chat only reads mailboxes to which the person has access. Code-based security checks such as SPF, DKIM, DMARC and similar domain checks run independently of AI; even if the AI allowance is used up, this protection continues.

How is AI usage limited?

The AI allowance is monthly and visible in the dashboard. When the allowance runs out, AI operations stop together and resume in the new period. The administrator can define separate shares for people and hide the counter from employees.

All questions

Let's plan SmartMail for your organization

Select the number of mailboxes and start now. Migration and analysis of your old emails are free during the initial setup.

  • Nine permissions per mailbox
  • Reasoned analysis in every email
  • Same rules on web and mobile