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Asking the AI questions about an email on mobile

In the Chat tab, ask questions about the email. The assistant answers using the correspondence, your history with the organization, and attachments if needed.

  • User with AI chat permission in the mailbox

How to ask the AI questions about an email on mobile?

In the Chat tab, you ask questions about the email. Who can do this: A user with AI chat permission in the mailbox. The assistant responds by reading this correspondence, your history with the same organization and, if necessary, the attachments. The assistant only looks at emails in mailboxes you can access. To delete the chat, use Clear chat; you are asked to tap a second time to confirm.

Steps

  1. Open the email and tap the Chat tab at the bottom 1.

  2. Type your question (for example, 'What are they requesting?') and tap Ask 2.

  3. Below the reply, it shows which sources the assistant looked at 3.

Chat tab: question, answer and sources consulted
  1. 1Chat tab
  2. 2Question field
  3. 3Sources viewed
Android application with demo data.
Caution The assistant only looks at emails in mailboxes you can access. Answers may be incorrect; read the email itself before making important decisions.
Tip To delete the chat, use Clear chat; you will be asked to tap again to confirm.

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