AI analysis failed
AI cannot read or analyse content in broken, empty, or password-protected documents, and analysis fails. For scanned PDFs, the first ten pages are read via image analysis; if the page images are too blurry, the result may still fail. Details: AI document analysis.
- User
AI analysis failed: what to do?
AI cannot read content in broken, empty or password-protected documents and analysis fails. Who can apply: User. Summaries are generated for readable documents. The first ten pages of scanned PDFs are read via image analysis; if page images are too blurry, the result may still fail. Check if the document can be opened and read using Preview.
Steps
Verify that the document can be opened and read using Preview.
If password-protected, upload the unprotected version.
Click Analyse again on the AI tab.