Demo Purchase

Find the application version

Find the version information you need to provide to the support team when reporting an issue.

  • Every user logged into the application

How to find the application version?

Finding the version information to send to the support team when reporting an issue. Who can do this: Any user logged into the app. The part after the dot shows the latest update received by the application; the support team uses this to identify which update introduced the issue. The application version is displayed in the banner at the bottom of the login screen (e.g., 1.3.0 · a1b2c3d).

Steps

  1. The application version is written on the banner at the bottom of the login screen (e.g., 1.3.0 · a1b2c3d). 1"

  2. When reporting an issue, send the entire line to the support team.

Version line at the bottom of the login screen
  1. 1Version line
With demo data, Android.
"Tip The part after the dot indicates the latest update received by the app; the support team identifies which update the issue relates to here.

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