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Notifications and email preferences

You receive notifications when a task is assigned to you, a comment is written on your task, you are mentioned in a comment, a task is completed, and one day before the due date. Notifications are collected in the bell icon in the top bar; if desired, they also arrive via email.

  • All users

What are notifications and email preferences?

You receive a notification when a task is assigned to you, when a comment is written on your task, when you are mentioned in a comment, when a task is completed, and one day before the due date. Who can do this: All users. Emails arrive at the address in your DBLinx account; the sender is the DBLinx notification address. Notifications are collected in the bell icon on the top bar, and if you wish, they also arrive via email.

Steps

  1. Click the bell icon on the top bar. The number of unread notifications appears on the bell 1.

  2. Click a notification: it is marked as read and the related task opens 2.

  3. To close all at once, click Mark all as read.

  4. Select your preference from the Email list below 3.

demo screen (with demo data)
  1. 1Unread count
  2. 2Click to open task
  3. 3Email preference

When do you receive notifications?

  • Task assigned: when someone assigns you a task.

  • Comment: when a comment is added to an assigned or opened task.

  • Mention: when your name is mentioned with @ in a comment.

  • Completed: when an assigned or opened task is moved to a 'done' column.

  • Due tomorrow: in the morning, one day before the due date of an assigned and incomplete task.

  • Status update: when the project manager updates the project status; clicking the notification opens the project's Status tab. Customers only receive notifications for updates shared with them.

Tip You do not receive notifications for actions you perform yourself. Users with the customer role only receive notifications for tasks open to them.

Email preferences

  • Instant: each notification arrives as a separate email. This is the default.

  • Daily summary: notifications are accumulated and arrive in a single email every morning after 08:00.

  • Off: no emails are sent; notifications appear only in the bell icon.

Result Emails arrive at the address in your DBLinx account; the sender is the DBLinx notification address. Each email contains a link to open the task.

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