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First sign-in and two-step verification

Two-step verification is mandatory for partner accounts. On your first login, your authenticator app is linked to the dashboard and you are given single-use recovery codes for situations where you can't access your phone. On subsequent logins, you are asked for the 6-digit code from the app after your password.

  • Every user in the partner organization.

What are first sign-in and two-step verification?

Two-step verification is mandatory for partner accounts. Who can do it: every user in the partner organization. On later sign-ins, after your password you will be asked for the code from your authenticator app or one of your recovery codes. On first sign-in, your authenticator app is linked to the dashboard and you are given single-use recovery codes for when you cannot access your phone.

Steps

  1. If you are a distributor dist.smart360.com.tr, if you are a reseller bayi.smart360.com.tr open this address. Email (username) field, enter the email address the invitation was sent to, Password field, enter your password. There is no separate username; your username is your email address.

    Sign-in screen (with demo data)
    1. 1Your account email
    2. 2Enter your password and continue
    3. 3Application form if you do not have an account

  2. On first sign-in, a QR code appears on the screen. Scan the QR code with the authenticator app on your phone; if you cannot use the camera, enter the key below it into the app manually.

    QR code and key for manual entry (with demo data)
    1. 1Scan with your authenticator app
    2. 2If there is no camera, enter the key manually
    3. 36-digit code in the app

  3. the 6-digit code generated by the app Verification code field, and Verify and sign into remove it.

  4. Your recovery codes screen in a safe place. These codes will not be shown again; each code can be used only once.

    Recovery codes screen (with demo data)
    1. 1Each code can be used only once
    2. 2Confirm that you have saved them
    3. 3Go to the dashboard

  5. I have saved the codes. tick the box and Go to dashboardclick it.

Result The dashboard opens. On later sign-ins, after your password you will be asked for the code from your authenticator app or one of your recovery codes.
I lost my phone; how do I sign in? Enter one of your recovery codes in the code field. Each code can be used only once.
What if my account is suspended? On the dashboard, the Your account is suspended warning appears. You can view your records; new sales and changes cannot be made.

I forgot my password

If you have forgotten your password or never set one (the invitation email did not reach you), you can request a new link from the sign-in screen.

  1. On the sign-in screen, click the I forgot my password / I have no password link.
  2. Enter your email address, wait for the DBLinx Security verification to complete and click Send linkclick it.
  3. Open the link sent to your email, enter your new password twice and click Save passwordclick it.
  4. Return to the sign-in screen and sign in with your email address and new password.

The same message appears on screen in every case; if the address belongs to a partner account, a link is sent. The link is valid for 1 hour and can be used once. If it does not arrive within a few minutes, check your spam folder or ask your team owner to send you the link using Copy link (Invitation link). A maximum of 3 requests per hour can be sent for the same address.

Will my two-step verification be deleted? No. Resetting your password does not change your authenticator app; the 6-digit code is still requested at sign-in. Your active sessions will be closed.

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