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Use a coupon code

DBLinx coupon codes are applied in the Purchases section of the organization dashboard for a renewal, upgrade or new product order. A coupon can define a percentage discount or a free product; the discount appears as a separate line in the payment summary.

  • An administrator who can log into the organization dashboard.

How do I use a coupon code?

DBLinx coupon codes are applied in the Purchases section of the organization dashboard for a renewal, upgrade or new product order. Who can do this: an administrator who can log into the organization dashboard. The coupon discount appears on the payment page in the "Coupon discount" line. A coupon can define a percentage discount or a free product; the discount appears as a separate line in the payment summary.

Steps

  1. Log in to your organization dashboard at app.dblinx.net and open Purchasesfrom the left menu.

  2. Select the plan you want to buy.

  3. "Coupon code" Enter your code into the field and press "Apply".

    Purchases: the "Coupon code" field and "Apply" button (sample data)
    1. 3Enter the coupon code
    2. 3Applies the coupon

  4. Check that the coupon was accepted and the amount due was updated; press "remove"to remove it.

Result The coupon discount appears on the payment page in the "Coupon discount" row. If the coupon covers the full amount, no payment is requested; "Complete order" and the order is completed directly.
I get a "Coupon expired" or "already used" warning. Every coupon has a validity period, and the same organization can use a coupon only once. Contact us for a valid code.
Can a coupon be applied together with unused-time credit? Yes. On the payment page, "Unused-time credit" and "Coupon discount" is shown on a separate line. A free-product coupon cannot be used while your current plan still has unused paid time.
Can a renewal discount be applied together with a coupon? No, a coupon and a renewal campaign cannot be combined. When you enter a coupon, the campaign discount is dropped, and the payment summary states which discount was not applied. If the campaign is more advantageous, "You will pay less if you remove the coupon." warning appears; you can remove the coupon and continue with the campaign.
The free-product coupon does not work in the cart. A free-product coupon is valid only when the plan it was defined for is purchased on its own. Buy the other products in a separate order.

Coupon on the Buy page

If you are a new customer, use the coupon Buy at the last step on the page (Confirmation and payment) Coupon enter it in the field and Apply' by clicking it; the discount appears in the summary right away. Only percentage-discount coupons work on the site.

  • “This coupon can be used from your organization panel.” — The coupon was created specifically for you; use it once your account is set up, in the Purchases screen of the organization panel.
  • “This coupon is assigned to another customer.” — The code was issued to a different organization; it does not belong to you.

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