Skip to content

Open products from the dashboard

DBLinx products open two ways: from the My products section in the left menu of the organization panel, or from the product's own address (e.g. yourcompanycode.smartmail.com.tr). Either way, identity is verified in a single place: the DBLinx sign-in screen.

  • Any user with access to the product. Opening it from the organization panel requires tenant administrator rights.

How do I open products from the panel?

DBLinx products open two ways: from the My products section in the left menu of the organization panel, or from the product's own address (e.g. Who can do this: any user with access to the product. Opening it from the organization panel requires tenant administrator rights. The product panel opens. Either way, identity is verified in a single place: the DBLinx sign-in screen.

Steps

  1. In the organization dashboard, under My products in the left-hand menu, click the product name; the product opens inside the dashboard.

    Left menu: SmartMail and SmartFiles under "Our products" (with demo data)
    1. 1My products
    2. 1Product dashboard
  2. Employees open the product's address (e.g. yourcompanycode.smartmail.com.tr); they are redirected to the DBLinx sign-in screen. The product logo appears next to the DBLinx logo at the top of the screen.

    Product sign-in: DBLinx and product logo, Username and Password (with demo data)
    1. 2Your username
    2. 2Your password
  3. Username and Password; enter it and, if required, Company codealso enter it.

  4. "Verifying DBLinx Security…" When it has finished, sign in.

Result The product dashboard opens. The first time you sign in to SmartMail, the setup wizard guides you through creating mailboxes and assigning them to people.
"This product is not set up for your account" warning If the product is not on your account, the dashboard tells you. To buy it, see Add a new product page.
"Sign-in is not possible from this address" Until the address is activated, use the on-screen "Go to dashboard" link to sign in.

Related pages