DBLinx documentation
Step-by-step guides for every task, from purchasing DBLinx to first sign-in, from setting up users and departments to connecting a domain and managing your subscription. Detailed usage documentation for SmartMail and SmartFiles is available on their own sites.
Getting started
From purchase to first sign-in, from users to domain and invoice: the steps to set up DBLinx.
- Choose a plan and add-ons
- Entering company, invoice and administrator details
- Confirm and proceed to payment
- Annual billing
- Use a coupon code
- Pay by card
- Can I pay by bank transfer (Havale/EFT)?
- After payment: account activation
- Cancelling a pending order
- Sign in to the organization dashboard
- Download usage instructions
- Set your password (via invitation link)
- Read the Overview screen
- Adding multiple company accounts
- Invite a user
- Creating a department and assigning a user
- Grant a user access to a product
- Grant or revoke organization administrator permission
- Remove a person from the organization
- Delete an employee's personal data (KVKK)
- Send a password link
- Adding a domain
- DNS records and the zone file
- Monitoring domain verification
- Access the dashboard from your own subdomain
- MTA-STS and optional records
- Open products from the dashboard
- Switch between products without entering a password
- Use the shared calendar across products
- Update company and invoice details
- Renewing a subscription
- Upgrade to a higher plan
- Add a new product
- Creating multiple organizations for a group of companies
- Monitor usage statistics
- What happens when the quota is full
- Ending a subscription
- DBLinx Security verification
- Opening a support ticket
- Tracking and replying to a support ticket
- "Under maintenance" and "Payment collection paused" messages
Partners
For resellers and distributors, from application to first customer, from order to current account and commission invoice: the steps of the partner dashboard.
- Apply for partnership
- First sign-in and two-step verification
- Manage the team and roles
- Create a new customer
- Create an order and send a payment link
- Give a customer a discount
- Track my earnings
- Current account and CSV statement
- Period close and turnover bonus
- Report the commission invoice
- Payment and offsetting
- Give resellers rate and turnover bonuses
- Accept the agreement