Blocking a visitor

You can block a misbehaving visitor, optionally including their link address.

  • Company administrators and agents

How to block a visitor?

You can block a misbehaving visitor, optionally including their link address. Who can do this: Company administrators and agents. Many people may share the same IP address (e.g., in an office or café); use IP blocking carefully. Open the conversation; in the right panel, go down to the Security section in the User tab.

Steps

  1. Open the conversation; in the right panel, go down to the Security section in the User tab.

  2. Click Block visitor; optionally enter a reason and check Also block IP address.

  3. Click Block. To unblock, use Unblock in the same section.

Shared linksMany people may share the same IP address (e.g., in an office or café); use IP blocking carefully.

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