Comparison
What is the difference from standard live support?
Each row in the table represents a capability currently working in the product; clicking a row reveals details.
SmartOperator vs Standard Live Support Tools
The table compares capabilities such as site actions, product cards, answer tracing, and payment page rules line by line against standard live support tools.
| Feature | SmartOperator | Standard services |
|---|---|---|
| Running site-specific actions | Yes | Mostly message-only |
| Visitor consent for significant actions | Yes | Generally no |
| Priced product card from catalog | Yes | Additional integration |
| Read-only access to store database | Yes | Generally no |
| Tracing the answer | In every response | Generally invisible |
| Payment page rule | No reading | Same on every page |
| Hidden trial on live site | Yes | Additional configuration |
| One-click takeover | Yes | Yes |
Let's see how it works on your site
Write about your site type and your expectations from the representative; we will explain the suitable setup for you.