# Orders and payments: card, transfer, cash | SmartSales

> Card, bank transfer and cash on delivery; card details go through the payment provider's form. Amount locked and stock reserved at checkout.

Source page: https://dblinx.net/en/smartsales/siparis-ve-odeme

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Order and payment

# Single flow from cart to delivery

Card, bank transfer, and cash on delivery. An order is finalised upon the payment provider's confirmation.

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## What payment methods are available?

Card, bank transfer/EFT, and cash on delivery. Card details are entered via an embedded form on the payment provider's store page and do not touch the store server; you determine the number of instalments, up to 12. You can toggle cash on delivery on or off, and add an extra fee if desired. An order is confirmed only upon notification from the payment provider's server.

## What happens to an unpaid order?

When the customer proceeds to payment, the amount is locked; stock is reserved for 15 minutes on card payments and 2 hours on bank transfers. Unpaid card orders are cancelled within 24 hours, and unpaid bank transfer orders are cancelled when their time limit (default 48 hours) expires, releasing the reserved stock. If attempted again from the same cart, the previous unpaid card order is cancelled; stock is not held twice.

### Card

Card details are entered via an embedded form on the payment provider's store page; they do not touch the store server. You determine the number of instalments (up to 12).

### Bank transfer/EFT

Orders wait for payment for 48 hours by default; stock is reserved for the first 2 hours. Expired bank transfer orders are cancelled, and the reserved stock is released.

### Cash on delivery

You can toggle it on or off, and add an extra fee if desired. Cash on delivery is disabled for phone numbers on the blacklist.

## The journey of an order

Unpaid card orders are cancelled within 24 hours. If attempted again from the same cart, the previous unpaid card order is cancelled, and stock is not held twice.

The customer proceeds to payment; the amount and price are locked at that moment, and stock is reserved for 15 minutes on card payments and 2 hours on bank transfers.

The payment provider result is notified server-to-server; an order is confirmed only upon this notification.

The order appears on the panel; you prepare, send partially or fully.

The customer receives an email at every step; shipping tracking is linked to the order.

panel.magazaniz.com.tr

## Individual and corporate invoice details

The customer selects individual or corporate. For corporate, title, tax office, and tax ID are mandatory; the number is validated algorithmically. Registered address and invoice details are ready for subsequent purchases.

## Contract is fixed to the order

Distance selling contract and pre-information form are generated with your store title and fixed to the order in its current state. Products exempt from the right of withdrawal are automatically reflected in the contract.

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## Related topics

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### Shipping and returns

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### Campaigns and coupons

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### Security and KVKK

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## Let's plan your store together

Enter your sector and number of products; let’s clarify your theme and offer together.

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