# SmartOperator: AI Customer Representative

> An AI customer representative tailored to each project: finds the product, adds it to the cart, books appointments and hands over to your team when needed.

Source page: https://dblinx.net/en/smartoperator/

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SmartOperator · representative

# A sales representative that converses with visitors on your site

Finds products, adds them to the basket, books appointments; hands over to your team if unsure.

[Request a quote](https://dblinx.net/en/teklif-iste?urun=smartoperator)[Explore features](ozellikler.html)

- Setup in two lines of code

- Source of every answer is visible

- Does not read on the payment page

example.com.tr

**2 lines**setup via code, no server or plugin required

**4**window view

**24/7**answer to visitor

**up to 10 years**of conversation storage selectable

Site actions

## Does more than just write answers; performs tasks on the site

Adds items to the basket, opens appointment forms, and navigates to the correct page using actions defined by your site.

- At a critical step, the visitor says "Confirm"

- The action works within the visitor's own session

- Conversation continues even if the page changes

SmartOperator dashboard

Product catalogue

## Correct product, correct price among hundreds of thousands

Transferred via catalogue feed or connected as read-only to the store database.

- Only relevant products are searched for in each query

- Price and visuals directly from your data

- Database queries are pre-checked

SmartOperator dashboard

Live support

## Your team takes over with one click when needed

Live conversations on a single screen; AI stops when taken over and resumes when left alone.

- Ready answers and answer drafts

- Callback request when no one is available

- Conversation assignment and tags

SmartOperator dashboard

AI trace

## It is visible where each answer comes from

Which information item was consulted and which product was searched for, step by step in the panel.

- Knowledge base question-answer or item

- Answer by reading the current page

- Conversation and handover reports

SmartOperator dashboard

## Details that make your work easier

Sector templates, hidden trial, multi-site and usage limit setup streamline daily operations.

### [Sector templates](sektorler/yedek-parca.html)

Clinic appointment and spare part search come ready-made.

### [Hidden trial](kurulum.html)

Only those who open the trial address on the live site can see it.

### Multi-site

Multiple sites managed from a single account.

### [Usage limit](yapay-zeka.html)

Daily, weekly and per-visitor limits.

### [Against misuse](guvenlik.html)

Message limits; suspicious visitors must pass robot verification before writing.

### [Retention period](guvenlik.html)

Expired conversations are deleted daily.

### [Vehicle memory](sektorler/yedek-parca.html)

You only need to mention your vehicle once; the assistant searches for the compatible part accordingly and remembers it on your next visit from the same browser.

### Two greetings

Try both greeting texts simultaneously; see which one generates more chats and drives visitors to the payment page in the report.

Mobile

## Also on the visitor's phone

The window opens in the bottom-right, bottom-left, side panel, or full-screen; your team uses the dashboard from the phone.

- Script does not block the page

- Window loads on click

- Conversation carries over from page to page

## Difference from standard live support tools

Rows show verified capabilities in SmartOperator.

| Feature | SmartOperator | Standard services

| [Running site-specific actions](site-eylemleri.html) | Yes | Mostly message-only

| [Visitor consent for significant actions](site-eylemleri.html) | Yes | Generally no

| [Priced product card from catalog](urun-katalogu.html) | Yes | Additional integration

| [Tracing the answer](yapay-zeka.html) | In every response | Generally invisible

| [Payment page rule](guvenlik.html) | No reading | Same on every page

| [Hidden trial on live site](kurulum.html) | Yes | Additional configuration

## On your site in three steps

SmartOperator is added to your site in three steps: you add the site to the dashboard, paste the two-line code, and we prepare the representative together.

### Add your site

Enter the site name and domain names in the dashboard.

### Paste the tag

Add the two-line code to your site's common template.

### Let's prepare the representative

Let's prepare the knowledge base, catalog, and actions together.

## Let's plan a suitable setup for your site

Write about your site and your expectations from the representative; we will prepare your quote.

[Request a quote](https://dblinx.net/en/teklif-iste?urun=smartoperator)[Review documents](/en/smartoperator/belgeler/)