# Exporting conversations | SmartOperator Documentation

> Conversations and messages can be downloaded as an Excel-compatible CSV file from the Management → Report screen.

Source page: https://dblinx.net/en/smartoperator/belgeler/yonetici/konusmalari-disa-aktarmak

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# Exporting conversations

Conversations and messages can be downloaded as an Excel-compatible CSV file from the Management → Report screen.

- Company administrator

## How to export conversations?

Conversations and messages can be downloaded as an Excel-compatible CSV file from the Management → Report screen. Who can do this: Company administrator. The exported file contains visitor messages; protect it according to your organization's retention policies. Select the period in Management → Report. Click Conversations or Messages in the Export (CSV, Excel compatible) row.

## Steps

Select the period in **Management → Report**.

Click **Conversations** or **Messages** in the **Export (CSV, Excel compatible)** row 1.

Open the downloaded file in Excel; Turkish characters and decimal commas display correctly.

- 1Conversations or messages

**Personal data**The exported file contains visitor messages; protect it according to your organization's retention policies. Each export is logged.

## Related pages

- [Read the report](/en/smartoperator/belgeler/yonetici/raporu-okumak.html)