# SmartOperator Documentation: Installation and User Guide

> SmartOperator installation and usage documentation: step-by-step guides with screenshots under Getting Started, Administrator, Agent, and Developer headings.

Source page: https://dblinx.net/en/smartoperator/belgeler/

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# SmartOperator documentation

Step-by-step descriptions of every task in SmartOperator, from adding your site to taking over live conversations. You can search for what you need in the left box or browse sections.

## Getting started

Panel login, adding your site, and placing the tag on your site.

- [Log in to the dashboard](/en/smartoperator/belgeler/baslarken/panele-giris.html)

- [Add your site and obtain the script tag](/en/smartoperator/belgeler/baslarken/site-eklemek.html)

- [Test on-site without setup](/en/smartoperator/belgeler/baslarken/kurmadan-sitede-denemek.html)

- [Add the tag to your site](/en/smartoperator/belgeler/baslarken/etiketi-sitenize-eklemek.html)

- [Test in incognito mode](/en/smartoperator/belgeler/baslarken/gizli-modda-denemek.html)

## Administrator

Knowledge base, catalog, settings, limits, and reports.

- [Add an item to the knowledge base](/en/smartoperator/belgeler/yonetici/bilgi-bankasina-madde-eklemek.html)

- [File repository](/en/smartoperator/belgeler/yonetici/dosya-deposu.html)

- [Import catalogue via CSV or XML](/en/smartoperator/belgeler/yonetici/katalogu-ice-aktarmak.html)

- [Welcome message and quick options](/en/smartoperator/belgeler/yonetici/karsilama-mesaji.html)

- [Identity, style, and default appearance](/en/smartoperator/belgeler/yonetici/kimlik-uslup-gorunum.html)

- [Working hours and notification email](/en/smartoperator/belgeler/yonetici/calisma-saatleri-ve-bildirim.html)

- [Retention period and payment page patterns](/en/smartoperator/belgeler/yonetici/saklama-ve-odeme-sayfasi.html)

- [Token limits](/en/smartoperator/belgeler/yonetici/token-limitleri.html)

- [Assign representatives to the site](/en/smartoperator/belgeler/yonetici/temsilcileri-siteye-atamak.html)

- [Add a canned response](/en/smartoperator/belgeler/yonetici/hazir-cevap-eklemek.html)

- [Apply industry template](/en/smartoperator/belgeler/yonetici/sektor-sablonu-uygulamak.html)

- [Read the report](/en/smartoperator/belgeler/yonetici/raporu-okumak.html)

- [Export conversations](/en/smartoperator/belgeler/yonetici/konusmalari-disa-aktarmak.html)

- [Unanswerable questions](/en/smartoperator/belgeler/yonetici/cevaplanamayan-sorular.html)

- [Invitation bubble and dual welcome (A/B)](/en/smartoperator/belgeler/yonetici/davet-balonu-ve-iki-karsilama.html)

- [Work with SmartSales store](/en/smartoperator/belgeler/yonetici/smartsales-magazasi.html)

## Representative

Monitoring live conversations, taking them over, and assisting visitors.

- [Use the conversation list](/en/smartoperator/belgeler/temsilci/konusma-listesi.html)

- [Take over and return to assistant](/en/smartoperator/belgeler/temsilci/devralmak-ve-geri-vermek.html)

- [Reassign chat to another representative](/en/smartoperator/belgeler/temsilci/sohbeti-atamak.html)

- [Use answer draft](/en/smartoperator/belgeler/temsilci/cevap-taslagi.html)

- [Use canned response](/en/smartoperator/belgeler/temsilci/hazir-cevap-kullanmak.html)

- [Leave internal note](/en/smartoperator/belgeler/temsilci/ic-not-birakmak.html)

- [Add tags to chat](/en/smartoperator/belgeler/temsilci/sohbete-etiket-eklemek.html)

- [Process callback requests](/en/smartoperator/belgeler/temsilci/geri-donus-taleplerini-islemek.html)

- [Available and busy status](/en/smartoperator/belgeler/temsilci/musait-mesgul-durumu.html)

- [Switch between organisations](/en/smartoperator/belgeler/temsilci/kurumlar-arasinda-gecmek.html)

- [Block visitor](/en/smartoperator/belgeler/temsilci/ziyaretciyi-engellemek.html)

- [Read AI trace](/en/smartoperator/belgeler/temsilci/yapay-zeka-izini-okumak.html)

- [Trigger action on visitor's page](/en/smartoperator/belgeler/temsilci/sayfada-eylem-calistirmak.html)

- [Communicate in visitor's language](/en/smartoperator/belgeler/temsilci/ziyaretci-diliyle-yazismak.html)

- [Handover summary and tool badge](/en/smartoperator/belgeler/temsilci/devir-ozeti-ve-arac-rozeti.html)

## Developer

Site actions, payment page, and hidden fields.

- [Define site action](/en/smartoperator/belgeler/gelistirici/site-eylemi-tanimlamak.html)

- [Mark payment page with code](/en/smartoperator/belgeler/gelistirici/odeme-sayfasini-isaretlemek.html)

- [Mark hidden fields](/en/smartoperator/belgeler/gelistirici/gizli-alanlari-isaretlemek.html)

- [Tag attributes](/en/smartoperator/belgeler/gelistirici/etiket-oznitelikleri.html)