# Add organization-specific AI instructions | SmartMail

> Writing organization-specific instructions for security, classification and summary; reclassifying past emails by approving the cost estimate.

Source page: https://dblinx.net/en/smartmail/belgeler/yonetici/yapay-zekaya-kurum-baglami-ekleme

---

# Adding organization-specific instructions for the AI

An administrator uses the three text fields on the **Settings** screen to give SmartMail's AI organization-specific instructions: **security** assessment, **classification** (category and label) and **summary**. The instructions are added both to the questions of the fast classifier that performs the initial screening and to the prompt of the language model that performs the detailed assessment. Past emails can be reclassified after approving the estimated cost. What the AI does in an email [AI](/en/smartmail/yapay-zeka) is explained on the page.

- Administrator (permission to manage mailboxes)

## How to add organization-specific instructions for the AI?

The administrator gives organization-specific instructions to SmartMail's AI through three text fields in the Settings screen: security assessment, classification (category and tag) and summary. Who can do this: Administrator (permission to manage mailboxes). The instructions are applied immediately to new incoming emails. The instructions are added both to the questions of the fast classifier that performs the initial screening and to the prompt of the language model that performs the detailed assessment.

## Writing instructions

Open **Settings** from the left menu and go to the AI sections.

In the **Additional instruction for AI security check** field, enter the rules you want taken into account in security decisions 1. For example: "Company X is our partner" or "Any email reporting a bank account change is suspicious".

In the **Additional context for AI content summary** field, enter your abbreviations and what you want to see in the summary 2.

In the **Additional instruction for AI classification** field, enter your category and label rules 3. For example: "Emails from our customs broker are considered Official".

Click **Save** below each area. The counter shows a maximum of 1,500 characters.

- 1Security instruction

- 2Summary instruction

- 3Classification instruction

AI instruction fields, with demo data.

**Result** The instructions are applied immediately to incoming mails. When the instructions change, AI does not reuse old decisions; a new mail with the same content is evaluated with the new instructions.

**Tip**Instructions cannot override clear signs of phishing, malware and payment fraud. To mark a sender so that they are never quarantined [sender rules](/en/smartmail/belgeler/yonetici/gonderen-kurallari) use.

## Reclassifying past emails

In Settings, go to **Reclassify all emails** and select **Scope**: last 30 days, 90 days, 1 year or all emails 1.

Click **Calculate estimated cost**. The screen shows the number of emails to be reclassified, the average per email measured in your organization, and the estimated total cost 2.

If you want old emails found to be risky also moved to quarantine, tick the box 3.

Review the estimate and click **I approve the cost, start** 4.

- 1Scope

- 2Estimated cost

- 3Quarantine optional

- 4Start with approval

Reclassify all emails, with demo data.

**Result** Mails are reclassified in the background in sequence: the security decision, category, labels and summary are refreshed with the new instructions. Screening of incoming mails remains the priority. The ongoing process is shown in the same section with the number of mails remaining in the queue; it can be stopped with **Cancel remaining**.

**Attention**Reclassification uses up your AI allowance. The prediction is recalculated at the moment you start it; if it has changed significantly in the meantime (for example, new emails have arrived), you are asked to confirm the new prediction. If the quarantine option is not selected, the decision and reason are updated and the email stays where it is.

## Related pages

- [Setting the quarantine confidence threshold](/en/smartmail/belgeler/yonetici/karantina-esigini-ayarlama)

- [Blacklisting or whitelisting senders](/en/smartmail/belgeler/yonetici/gonderen-kurallari)

- [Using the AI summary and suggestions](/en/smartmail/belgeler/kullanici/yapay-zeka-analizi)