# Compliance and archive: legal hold, KVKK, retention report

> Place the mailbox or email under legal hold against permanent deletion, export a person's emails for a KVKK request, and a retention period report.

Source page: https://dblinx.net/en/smartmail/belgeler/yonetici/uyum-ve-arsiv

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# Compliance and archive: legal hold, KVKK, retention report

The **Compliance and archive** section is for three tasks: legal hold, export under KVKK, and retention policy report. Every action is recorded in the audit log.

- Organization administrator

## Compliance and archive: what are legal hold, KVKK and the retention report?

The Compliance and archive section is for three tasks: legal hold, export under KVKK and retention policy report. Who can do it: Organization administrator. A mailbox or email under hold is never permanently deleted by any means: emptying the trash and automatic trash cleanup also skip it. Every action is recorded in the audit log.

## Legal hold

Under **Legal hold**, select the mailbox and enter the reason (case or audit number).

Click **Place on hold** 2. To place a single email on hold, open the email and use **Place on legal hold** on the **Integrity certificate** card.

- 1Only report

- 2Protect from deletion

- 3The person's emails

The Compliance and archive section, with demo data.

**Result** A mailbox or mail under legal hold is never permanently deleted by any route: emptying the bin and automatic bin cleanup also skip it. **Remove** removes the hold; the record keeps who removed it and when.

## KVKK export

Under **KVKK export**, enter the person's email address and click **List** 3.

All emails where the address appears in the From, To or Cc field are listed (all mailboxes, up to 2000). **Download** on each row downloads the raw email (.eml) directly from storage; links are valid for 1 hour.

For the entire list, use **Download list as JSON**.

## Retention policy (report only)

Under **Retention policy** 1, select a period (1-10 years) and click **Save**. You can see the number of emails per mailbox that exceed this period, those under legal hold, and the oldest date.

**Note** Automatic deletion is off; this screen does not delete any emails, it only reports.

## Related pages

- [Obtaining an integrity certificate](/en/smartmail/belgeler/kullanici/butunluk-belgesi)

- [Audit log](/en/smartmail/belgeler/yonetici/denetim-kaydi)