# Assign mailboxes to people and departments | SmartMail

> Step by step for administrators: on the mailbox assignment board, a mailbox is assigned to a person or to all members of a department by drag and drop.

Source page: https://dblinx.net/en/smartmail/belgeler/yonetici/posta-kutusu-atama

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# Assigning mailboxes to individuals and departments

An administrator grants access by dragging a mailbox onto a person or department on the board in the **Assignments** screen. The person sees the mailbox in their own dashboard. Department assignment [shared mailbox](/en/smartmail/paylasimli-kutu#departman) is also explained on the page.

- Administrator with assignment permission

## How to assign mailboxes to individuals and departments?

The administrator grants access by dragging a mailbox onto a person or department on the dashboard in the Assignments screen. Who can do this: An administrator with assignment permission. The mailbox is added as a tag to the person's card and a "mailbox → person" notification appears on the screen. The person sees the mailbox in their own dashboard.

## Steps

Open **Assignments** from the left menu. Mailboxes are listed on the left, departments and users on the right; next to the mailboxes, the number of people with access is shown.

Drag the mailbox you want to assign from the left column 1.

Drop the mailbox onto a department 2: everyone currently in that department gains access. To give it to one person only, drop the mailbox onto the person's card 3.

To set what the person can do in this mailbox, click **Permissions** on their card 4.

- 1Drag the mailbox

- 2Leave to department

- 3…or leave it to the person

- 4Mailbox permissions

Mailbox assignments dashboard, with demo data.

**Result**The mailbox is added to the person's card as a label and the "mailbox → person" notification appears on the screen. The department assignment also states how many people were granted access. The change is also reflected immediately in open dashboards.

**Note** When a person is removed from a department, access they gained through that department is removed automatically. To grant access to someone who joined the department later, drop the box back onto the department; only access for missing members is added.

**Tip**Instead of dragging on a touchscreen or with the keyboard, click the mailbox first, then the person. Press Esc to cancel. The search box at the top filters both mailboxes and people.

## Remove assignment

On the person's card, click the **×** next to the mailbox label you want to remove. The mailbox is removed from that person's dashboard.

## Common issues

The warning "This user is inactive" appears.

The person is inactive in DBLinx and cannot sign in. First, activate the person from the **Users** section of the DBLinx dashboard.

Department list is empty.

Departments are defined in DBLinx. Create departments from the **Users** screen of the DBLinx dashboard; the dashboard shows them automatically.

## Related pages

- [Editing mailbox permissions per person](/en/smartmail/belgeler/yonetici/kutu-izinlerini-duzenleme)

- [Opening a mailbox](/en/smartmail/belgeler/yonetici/posta-kutusu-acma)

- [I can't see a mailbox](/en/smartmail/belgeler/sorun-giderme/kutuyu-goremiyorum)