# Screenshot protection in the mobile app | SmartMail

> For administrators: it explains what screenshot protection in the SmartMail mobile app does, why it is on and who manages it.

Source page: https://dblinx.net/en/smartmail/belgeler/yonetici/mobil-ekran-goruntusu-korumasi

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# Screenshot protection in the mobile app

The SmartMail mobile app prevents screenshots and hides email content in the phone's "recent apps" preview. This protection prevents someone who picks up the phone from reading the last viewed email without opening the app. The protection is on by default in all organizations and is managed by DBLinx.

- Administrator

- Mobile app users

## What is screenshot protection in the mobile app?

Prevents screenshots of the SmartMail mobile app and hides email content in the phone's "recent apps" preview. Who can do this: Administrator; Mobile app users. This protection prevents someone who picks up the phone from reading the last viewed email without opening the app. The protection is enabled by default in all organizations and is managed by DBLinx.

## What protection does

Screenshot

Screenshots are blocked while the app is open.

Recent apps preview

SmartMail's content is hidden in the phone's app switcher screen.

Who manages it

Protection is managed separately by DBLinx for each mobile app and applied the same way across all organizations. An organization administrator does not need to change any settings.

## Making sure protection is working

Request users to upgrade the SmartMail mobile application to the latest version.

Close and reopen the app; the setting is read every time the app starts.

**Tip**Protection requires the current version of the app. A change in settings takes effect the next time the user opens the app. For your organization's needs on this matter, you can write from the **Support** section in the DBLinx dashboard.

## Related pages

- [Signing in to the mobile app](/en/smartmail/belgeler/mobil/giris-yapmak)

- [Email security](/en/smartmail/guvenlik)