# Storage measurement currently missing" warning | SmartMail

> Troubleshooting: this warning appears when part of the storage usage cannot be measured temporarily; it resolves automatically within a short time.

Source page: https://dblinx.net/en/smartmail/belgeler/sorun-giderme/depolama-olcumu-eksik

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# "Storage measurement is currently missing" warning

"Storage measurement is currently missing" warning indicates that a part of your storage usage cannot be measured temporarily. The displayed number may be lower than the actual amount; your emails and sync will not be affected.

- All users

## "Storage measurement is currently missing" warning: what should be done?

"Storage measurement is currently missing" warning says that part of your storage usage cannot be measured temporarily. Who this applies to: All users. The figure shown may be lower than it actually is; your emails and sync are not affected. Read the warning; you do not need to take any action. Refresh the page after a few minutes. If the warning remains for a long time, notify your administrator; the administrator creates a support ticket from the Support section in the DBLinx dashboard.

## What to do

Read the warning 1; you do not need to take any action.

Refresh the page after a few minutes. When the measurement is complete, the warning disappears automatically.

If the warning persists for a long time, inform your administrator; the administrator creates a ticket from the **Support** section in the DBLinx dashboard.

- 1Temporary measurement gap

Storage measurement missing warning, with demo data.

## Related pages

- [Storage is full, no new email is arriving](/en/smartmail/belgeler/sorun-giderme/depolama-doldu)

- [SmartMail features](/en/smartmail/ozellikler)