# SmartMail under maintenance" warning | SmartMail

> Troubleshooting: during maintenance, a banner appears atop the dashboard; the connection retries every minute and the banner clears when maintenance ends.

Source page: https://dblinx.net/en/smartmail/belgeler/sorun-giderme/bakim

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# "SmartMail is currently under maintenance" warning

If "SmartMail is currently under maintenance." appears at the top of the dashboard, planned maintenance is being carried out on the system. Your emails are safe; when maintenance ends, the dashboard resumes where it left off.

- All users

## "SmartMail is currently under maintenance" warning: what should be done?

If "SmartMail is currently under maintenance." appears at the top of the dashboard, planned maintenance is being carried out on the system. Who can do this: All users. Your emails are safe; when maintenance ends, the dashboard resumes where it left off. Emails received during maintenance wait on the mail server and arrive in the dashboard when maintenance ends. Read the banner; if the maintenance end time is known, it is written on the banner.

## What to do

Read the banner; if the maintenance end time is known, it is stated on the banner.

You do not need to close the dashboard. SmartMail retries the connection every minute.

When maintenance ends, the banner disappears automatically; try sending an unfinished email again.

**Tip**Emails received during maintenance wait on the mail server and arrive in the dashboard when maintenance ends.

## Related pages

- [I can't log in](/en/smartmail/belgeler/sorun-giderme/giris-yapamiyorum)

- [SmartMail features](/en/smartmail/ozellikler)