# Company access disabled screen | SmartMail Documentation

> If your company's SmartMail usage has been stopped, the app states this clearly; your session is not deleted.

Source page: https://dblinx.net/en/smartmail/belgeler/mobil/firma-erisimi-kapali

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# Company access disabled screen

If your company's SmartMail usage has been stopped, the app states this clearly; your session is not deleted.

- Any user who has signed in to the app

## What is the company access disabled screen?

If your company's SmartMail usage has been stopped, the app states this clearly; your session is not deleted. Who can do this: Any user signed in to the app. Read the explanation on the screen: The company's SmartMail subscription is not active. If your administrator has re-enabled access, tap Try again. To sign in with another account, tap Sign out.

## What to do

Read the message on screen: **Your organization's SmartMail subscription is not active. Contact your administrator.** 1

If your administrator has restored access, tap **Try again** 2.

To sign in with another account, tap **Sign out**.

- 1Description

- 2Try again

Android application with demo data.

## Related pages

- [Signing out](/en/smartmail/belgeler/mobil/oturum-kapatmak)

- [I can't log in](/en/smartmail/belgeler/mobil/sorun-giris)