# Summarizing a long thread | SmartMail Documentation

> In a conversation with multiple mails, Summarise conversation uses AI to extract short bullet points, to-dos, dates and questions awaiting a reply.

Source page: https://dblinx.net/en/smartmail/belgeler/kullanici/yazisma-ozeti

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# Summarizing a long thread

When you open a thread consisting of multiple emails, the **Summarize** (Summarize thread) button appears. AI turns the thread into short bullet points ending with the latest status, and into **Action items**, **Dates** and **Questions awaiting reply** lists.

- User who can see the email

## How do I summarize a long thread?

When you open a conversation consisting of multiple mails, the Summarise (Summarise conversation) button appears. Who can do this: A user who can see the mail. The summary is prepared only when you request it; it is not generated automatically. AI turns the conversation into short bullet points ending with the most current status, and into To-dos, Dates and Questions awaiting a reply lists.

## Steps

Open a conversation with multiple mails (grouped). The button does not appear for single mails.

Click **Summarise** next to the **Forward** button. The summary opens in a window 1; **To-dos** 2 and **Questions awaiting a reply** 3 are listed separately.

To have the summary prepared from scratch, click **Refresh** in the window.

- 1Summary on request

- 2Who, what, when

- 3Open items

Conversation summary, with demo data.

**Result** The summary is prepared only when you request it; it is not generated automatically. The summary is stored for the same thread; as long as the thread has not changed, the stored summary appears when you reopen it and AI does not run again. When a new mail arrives in the thread, the old summary becomes invalid; a new summary is prepared on the next request. The summary is generated only from mails in mailboxes you can see and is deducted from your AI allowance.

**Attention** This is an AI summary; for important decisions, check the emails themselves.

## Related pages

- [Writing with AI](/en/smartmail/belgeler/kullanici/yapay-zeka-ile-yazma)

- [AI counter](/en/smartmail/belgeler/kullanici/yapay-zeka-sayaci)

- [AI](/en/smartmail/yapay-zeka)