# Working with drafts | SmartMail Documentation

> Step-by-step for users: mails started are saved as drafts; they can be opened from the Draft folder and continued from where they left off, or deleted.

Source page: https://dblinx.net/en/smartmail/belgeler/kullanici/taslaklar

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# Working with drafts

Emails you start writing are saved as drafts. The **Drafts** folder lists these emails; click one to continue where you left off, or delete a draft you no longer need. In a shared mailbox, if someone else has also opened the same draft, a conflict warning is shown.

- User with write permission in the mailbox

## How to work with drafts?

Emails you start writing are saved as drafts. Who can do this: a user with write permission in the mailbox. When a draft is sent, it is removed from the list. The Drafts folder lists these emails; click one to continue where you left off, and delete drafts you no longer need. In a shared mailbox, if someone else has also opened the same draft, a conflict warning is shown.

## Steps

Open the **Drafts** folder on the left 1. Each row shows the recipient, subject and number of attachments.

Click the draft you want to continue; the writing window will open with the draft's content.

To delete an unnecessary draft, click **Delete draft** on its row 2 and confirm.

- 1Drafts folder

- 2Deletes the draft

The Drafts folder, with demo data.

**Result** When the draft is sent, it is removed from the list. When you close the compose window, what you have written is saved as a draft again.

**Tip**Drafts labelled **On server** were written in another email program and saved to the mail server; when you open one, an editable copy is created. To open a draft while another compose window is open, close that window first.

## Shared draft conflict warning

A draft labelled **On server** can be opened separately by multiple people in a shared mailbox — each person gets their own editable copy. In this case, a warning banner appears above the compose window.

**Yellow banner:** another user is currently editing the same draft. If you both send, the email may go out twice.

**Reddish banner:** the source of this draft on the server has already been sent or deleted by someone else. If you send it anyway, the email will be sent a second time.

- 1Conflict warning

Draft conflict warning: a banner indicating that another user is also editing the same draft.

**Tip**The second banner also appears LIVE in the other open window as soon as someone sends or deletes their copy - you do not need to refresh the page.

## Related pages

- [Composing a new email and adding a recipient](/en/smartmail/belgeler/kullanici/yeni-mail-yazma)

- [Reply to and forward the email](/en/smartmail/belgeler/kullanici/yanitlama-ve-iletme)

- [SmartMail features](/en/smartmail/ozellikler)