# Filtering and grouping the email list | SmartMail

> Step-by-step for users: the mail list is filtered for unread messages, conversations are grouped as threads, and boxes are synchronized without waiting.

Source page: https://dblinx.net/en/smartmail/belgeler/kullanici/mail-listesi

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# Filtering and grouping the email list

The user sees only unread emails, groups conversations belonging to the same matter on a single row, and syncs their mailboxes without waiting, using the buttons above the email list. The list is divided by day headers; as you scroll down, older emails load.

- Each user

## How do you filter and group the email list?

The user sees only unread emails, groups conversations belonging to the same matter on a single row, and syncs their mailboxes without waiting, using the buttons above the email list. Who can do this: Every user. When you select Reply or Forward on an email that is not open, the email opens and the reply window appears with the quote.

## Steps

To see only unread emails, click **Unread** above the list 1. To return to all, select **All**.

To group emails with the same subject on one line, click the conversation icon at the top right of the list (**Group by conversation**) 2. When the icon is filled, the list is grouped; click again to show each email on a separate line. The number on a grouped line is the number of emails in the conversation.

To fetch new emails without waiting, click **Refresh** 3. When the process finishes, it tells you how many new emails were received.

- 1Only unread

- 2Grouped / individually

- 3Sync now

Email list, with demo data.

## Right-click menu

Right-click an email in the list. Everything you can do in the reading pane is in the menu: **Open**, **Open in new tab**, **Reply**, **Reply all** and **Forward** 1, read/unread, pinning, **Labels**, archive, quarantine, **Sender** and **Copy** 2, selection and, at the bottom, **Delete** 3.

Hovering over options with an arrow opens a submenu. In **Labels**, labels assigned to the email are checked; clicking adds or removes the label. From **Sender**, you can show all emails from that sender, archive them, or set a Focused rule.

When multiple mails are selected, if you right-click one of the selected ones, the menu applies to all selected mails: read, unread, archive, quarantine, delete.

- 1Reply / Forward

- 2Submenus

- 3Delete at the bottom

The menu that opens when you right-click an email, with demo data.

**Result**When you select **Reply** or **Forward** on an email that is not open, the email opens and the reply window appears with the quote.

**Tip**The menu shows only actions you have permission for in that mailbox. With the keyboard, you can open the same menu on the focused email with **Shift+F10** or the menu key; for attachments, you can also right-click the attachment card and choose **Preview**, **Download** or **Copy file name**.

**When the list changes**When the filter, folder, mailbox or Focused changes, the list animates to its new state: emails that will no longer be shown slide away, new emails appear, and the rest slide into place. If the open email is also in the new list, it stays open; otherwise the right side returns to the **Select an email to read** screen.

**Focused**To separate newsletters and automated notifications in the Inbox, use the **Focused** switch to the left of the grouping icon; details [Focused inbox](/en/smartmail/belgeler/kullanici/odakli-gelen-kutusu) on the page.

**Tip**In the **Outgoing** folder, there are also **Sent** and **Failed** filters above the list; to find undelivered emails, select **Failed**.

## Related pages

- [Focused inbox](/en/smartmail/belgeler/kullanici/odakli-gelen-kutusu)

- [Searching in mails](/en/smartmail/belgeler/kullanici/arama)

- [Applying the same action to multiple mails](/en/smartmail/belgeler/kullanici/toplu-islem)

- [Finding your way around the dashboard](/en/smartmail/belgeler/kullanici/panel-duzeni)

- [SmartMail features](/en/smartmail/ozellikler)