# Working with keyboard shortcuts | SmartMail Documentation

> Step-by-step for users: navigating between mails with j/k, archiving with e, marking as read with u, searching with /, and help with ?.

Source page: https://dblinx.net/en/smartmail/belgeler/kullanici/klavye-kisayollari

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# Working with keyboard shortcuts

Keyboard shortcuts are used to navigate the email list without ever leaving the mouse. Shortcuts work only when you are not in a text field and no window is open; while typing, no key accidentally triggers an action.

- Every user with viewing permission in the mailbox

## How do you work with keyboard shortcuts?

Keyboard shortcuts are used to navigate the email list without ever leaving the mouse. Who can do this: Any user with view permission on the mailbox. When navigating with j / k, the email opens immediately - it gives the same result as clicking from the list. Shortcuts work only when you are not in a text field and no window is open; while typing, no key accidentally triggers an action.

## Shortcuts

- j — Go to the next email

- k — Go to the previous email

- e — Archive the open email

- u — Mark the open email as read / unread

- / — Focus the search box

- ? — Show the shortcut list

- Shift+F10 or the menu key — Open the context menu for the focused email or attachment; navigate the menu with the arrow keys, select with Enter, and close with Esc

Shortcut list window, with demo data.

**Result** When you navigate with **j**/**k**, the mail opens immediately - the same result as clicking it in the list.

**Tip**When you click any text box (subject, search, reply area, note), shortcuts are automatically disabled; to enable them again, simply leave the text box.

## While composing an email

- The new email window opens in the **To** field; when replying, the recipient is already set, so it opens directly in the compose area.

- **Tab** order: To → Subject → compose area → AI and template buttons → send. **Shift+Tab** goes back. Tab cycles within the window and does not move to the page behind.

- Use **Ctrl+B**, **Ctrl+I** and **Ctrl+U** for bold, italic and underline; the formatting buttons, Cc/Bcc and close button are not in the Tab order and are used with the mouse. **Esc** closes the window.

## Related pages

- [Reading the email list](/en/smartmail/belgeler/kullanici/mail-listesi)

- [Searching in mails](/en/smartmail/belgeler/kullanici/arama)

- [SmartMail features](/en/smartmail/ozellikler)